FAQs

How do I place an order?

Choose your product and tap Buy it now, or add it to your cart and check out. You can also send us a WhatsApp message on 053 449 4477 with the product you want and your location.

How does pay on delivery work?

When the rider brings your order, check it, then pay by cash or MoMo.

How much is delivery?

Delivery is free within Accra. Delivery to the rest of Ghana costs ₵70.

How long does delivery take?

Orders in Accra usually arrive in 1–3 business days. Orders outside Accra usually arrive in 3–5 business days. Delivery times count from when your order is confirmed and the item is in stock, and delays can happen in busy periods or because of weather or courier issues.

Do you deliver outside Accra?

Yes. We deliver across Ghana.

How do I track my order?

Send your order number to us on WhatsApp and we'll update you. See Track your order for details.

What if my item arrives damaged or wrong?

Please check your order when it arrives. If an item is damaged, faulty or not what you ordered, contact us the same day at nesrongadgets@gmail.com or on WhatsApp so we can review it and put it right promptly.

What is your refund policy?

Our refund policy explains which items can be returned and how to request a return.

How can I contact you?

WhatsApp or call 053 449 4477, or email nesrongadgets@gmail.com.